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Privacy Policy - Smart Mind Health LTD

At Smart Mind Health LTD, we are committed to protecting the privacy and confidentiality of our website visitors and users. This privacy policy outlines how we collect, use, store, and disclose personal information in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

1. Data Controller and Contact Information:
   - Smart Mind Health LTD, represented by Dr. Ravi Gill, is the data controller responsible for the processing of your personal data.
   - If you have any questions or concerns regarding your personal information or this privacy policy, you can contact us at [contact email/phone/address].

2. Information We Collect:
   - We may collect personal information such as your name, contact details (email, phone number), and other relevant information when you interact with our website, subscribe to our newsletter, or contact us.
   - We may also collect non-personal information, including your IP address, browser type, and cookies for analytics and website optimization purposes.

3. How We Use Your Information:
   - We use your personal information to provide you with the services and information you request, including appointment scheduling, responding to inquiries, and delivering newsletters or updates.
   - Your non-personal information is used for website analytics, improving our services, and enhancing your user experience.

4. Legal Basis for Processing:
   - We rely on your consent when collecting and processing your personal information. You have the right to withdraw your consent at any time.
   - Processing your personal information is necessary for the performance of a contract or to take steps at your request prior to entering into a contract.
   - We may also process your data based on our legitimate interests, such as maintaining and improving our services or complying with legal obligations.

5. Data Sharing and Disclosure:
   - We do not sell, rent, or disclose your personal information to third parties without your consent, except as described in this privacy policy.
   - We may share your data with trusted service providers or partners who assist us in delivering our services, such as hosting providers, payment processors, or marketing platforms. These entities are bound by strict confidentiality and data protection obligations.

6. Data Security:
   - We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
   - While we strive to ensure the security of your data, please note that no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights:
   - You have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to its processing. You may also request the portability of your data.
   - We will respond to your requests in a timely manner and in accordance with applicable data protection laws.

8. Retention of Data:
   - We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law.

9. Updates to this Privacy Policy:
   - We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically.

By using our website and providing your personal information, you consent to the collection, use, and processing of your data as described in this privacy policy.

Last updated: 11/07/2023
If you have any questions or require further information, please don't hesitate to contact us.

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